This is my first order, I got the order and one of the items was damaged. I wrote an email and contact the customer service, two days after they reach out to me and helped me with the order.
I just placed my first order with BOXOFBADDIES and got to experience everything end to end including customer service.
My order arrived but missing two items. Was extremely annoyed but errors happen. Contacted customer service. Gioia handled my issue very well and in the end a satisfactory outcome was agreed. Two options of store credit or replacement items. Gioia was great and easy to deal with.
BOXOFBADDIES – is a great place to shop, mainly because they stock a lot of brands that aren’t as easily accessible anywhere else. I made a purchase a few days ago, and received the wrong product. I got in touch right away and they’ve gotten back to me prompt and confirmed the right product will be sent out. Although I have previously had an issue with being sent the wrong item with a different order, they did send me out the right order straight away. The customer service has always been helpful.
First time shopping at BOXOFBADDIES web-site. I am impressed by the range of brands that they offer, also I think that the prices are not blown up.
They literally supply with everything that’s new and innovative. I have placed several orders off CB and had only faced one altercation which was resolved by an amazing customer service representative called Sally. It’s very important to understand that online shoppers always feel at risk that they might receive faulty products or merchandise. A great customer service is one that completely understands this concept and cares about its consumers. Thanks to Sally my trust in BOXOFBADDIES has been regained.
Wonderful range. Good prices and offer on first time purchase- free delivery. Although product wanted was out of stock and continues to be pending…
Best website to order but I wish you guys ship all brands to everywhere without any restrictions
They are brilliant at sorting out any issues you have. The email responses are so quick and timely! Keep up the amazing work boxofbaddies!
The prices are a little higher than on the other sites. Discount codes are non existant except the one that you get at sign in.